Posted by Christopher Lyons on Thu, Jul 29, 2010
IT Support Philadelphia | Trigon Technology, located in Wayne, PA just outside of Philadelphia, is proud to service the City of Philadelphia with its quality IT Support solutions. Trigon Technology prefers operating in Philadelphia over NYC due to the hassle and complexity of conducting business. Philadelphia is the birthplace of our great nation, home to the country’s 4th largest Media Market, and is peppered with an unmatched, rich culture and history.
Home to historical sites such as Betsy Ross’ House, Independence Hall, the Liberty Bell, and much more, there is never a lack of things to do in this great city. There is art, architecture, nightlife, and terrific scenery that is rivaled by only a handful of other places.
Philadelphia also boasts a thriving business community comprised of all types of businesses; large, midsized, small, and not-for-profit. Many large companies, such as Sunoco, Comcast, Glaxo Smith Kline, and Aramark are headquartered in Philadelphia. Our Engineers have provided core networking and systems services to Philadelphia Gas Works, the Kimmel Center, Glaxo Smith Kline and Comcast. We are taking this enterprise-level experience to the SMB sector. Trigon Technology offers peace of mind to Philadelphia’s small and midsized business market through our tailored IT support solutions and proactive and preventative managed services solution, PinnacleCare. With Trigon, Philadelphia’s businesses can concentrate on growing their business, as opposed to the worrying about their IT systems.
Lastly, Trigon is much like Philadelphia's favorite hometown hero, Rocky. We're the small guy that's competing against the large consulting firms, and our agility gives us a competitive advantage!
If you’d like to find out how we can help your Philadelphia organization turn your IT into a competitive advantage for your business, contact Trigon today to learn about our Philadelphia IT Support solutions at 1-888-494-TRIGON or by email at solutions@TrigonIT.com
Posted by Christopher Lyons on Wed, Jul 28, 2010
IT Support Malvern | In an effort to highlight some of the local communities that we service, we wanted to share a little info on each one of them. One of the many communities we work in is Malvern, PA, a small town just outside of the city of Philadelphia. The borough was incorporated in 1889, and has a current population of 3000 + people. Trigon Technology offers its IT Support Solutions and Managed Services solutions to businesses in the Malvern Community.
Malvern is part of Chester County, and has quite a history. Malvern is the home of the Paoli Massacre, an ambush that occurred just after the Battle of the Clouds in the Revolutionary War. The British, who were camped at Tredyffrin, attacked an American General, Anthony Wayne, and a regiment of troops. The attack occurred just after midnight on September 21, 1777, and the British used Bayonets as their weapons of choice, as opposed to guns, to attack the American soldiers. As written on ushistory.org, “53 Americans were killed and over 100 wounded in Grey's lightning raid. The use of the bayonet coupled with the notion that the British stabbed or burned the Americans who tried to surrender, made martyrs of those maimed and killed at Paoli. For the rest of the war, the British lived in fear that Wayne's troops would try to avenge the affair that came to be known as the Paoli Massacre.”
With its storied past and close proximity to Philadelphia, Malvern offers a great place to live, terrific schools, and a thriving business community. If you’d like to learn more about Malvern, PA, visit Malvern.org.
For more information on Trigon Technology and Malvern IT Support, contact Trigon today at 1-888-494-TRIGON or by email at solutions@TrigonIT.com.
Posted by Christopher Lyons on Tue, Jul 27, 2010
Whether you’re looking for the best SAP hosting solution available, such as that offered by iStreet Solutions, or looking for an IT support company to manage your computers and networks – having tailored, optimized support is always the right move for your business. In the case of computer and network management, while internal IT Departments work well for larger organizations with bigger budgets (since they have the ability to pay an IT staff and the salaries and benefits that go along with it), a Managed Services solution is a more beneficial service model for the small and midsized business market.
Managed Services save you money.
Plain and simple.
By outsourcing your support needs to a MSP, you’ll be receiving high quality support from a company that deals with IT all day, every day. And, it will be for a fraction of the cost of having an internal staff. Here at Trigon, we offer PinnacleCare to businesses throughout the Philadelphia area.
Our PinnacleCare solutions allow our clients to do what is in their best interest at all times. This translates into real dollars and cents for their businesses, and gives them the ability to spend their valuable time on achieving their goals instead of worrying about their computers. Also, with the money they’ll be saving, they’ll have spare cash to spend on growing their business. Sure beats spending money on the salaries and benefits of an IT staff, doesn’t it?
We tailor our support for each and every one of our clients, and provide them with a hands-off approach to IT. With PinnacleCare, computer problems are an afterthought, and your systems will do what they’re supposed to do; work. You’ll have 99.9% uptime, allowing your people to be productive at all times.
No downtime.
No interruptions to service.
You’ll be the beneficiary of an IT system that is optimized for you and your business.
Also, with managed services, instead of paying for break/fix IT support and billable emergency time, you’ll be paying a fixed, flat monthly fee. With this consistent and accurate service model, you’ll have the luxury of knowing what you’re going to pay each time you pay it.
Face it, it’s the all-around better way to do IT.
If you’d like more information on how we can help you experience a hands-off, worry-free approach to IT for yourself, contact us today at 1-888-494-TRIGON, or by email at solutions@TrigonIT.com.
Posted by Matt Kolowski on Mon, Jul 26, 2010
You have an XBOX 360, right? Me too.
You have a Twitter? Oh…uh, neither do I….
The XBOX 360 S was unveiled a little ways back with built-in WiFi, 250GB and a dedicated port for their new Kinect. If you’ve never heard of the Kinect, think of the Wii, but without a controller. That’s right, friend, you ARE the controller! I can now safely have dance parties at my house and not be considered a creep. Well, not sure about that last part, but I can still have them.
Aside from the dancing games, there are also some cool sports games, and even on where you’re on a raft.
But back to the savings monies part of the title, they’ve announced a cheaper model that comes with just a 4GB HDD, and also will be bundled with Kinect, all for $299. Now we can all have quasi-creepy dance parties! Who needs a 250GB HDD when you stream most of your media these days, anyhow?
Shh, Purple Rain just came over the radio, I’m out here!
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Posted by Christopher Lyons on Fri, Jul 23, 2010
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Also, here are some offers for the local communities that we serve:
Posted by Christopher Lyons on Fri, Jul 23, 2010
If your IT people are anything like this - call us today at 1-888-494-TRIGON or email us at solutions@TrigonIT.com.
Happy Friday
Posted by Matt Kolowski on Fri, Jul 23, 2010
According to old fogey, Vint Cerf, Google’s Chief Internet Evangelist, the world at large is running out of IPv4 addresses.
If that doesn’t scare the pants of you, nothing will, friend. Thankfully, we’ve been making the move to IPv6 with each passing year. Right? Or HAVE we? One can only assume that this is one giant conspiracy by the Government, or perhaps even the Tea Party Movement, where they wish to claim world domination with society falling into a state of martial law without IPv4 to keep us in check. Am I right?
Snap, I just realized I missed last weeks True Blood!
Posted by Jack Doyle on Thu, Jul 22, 2010
If you are planning on virtualizing servers in your environment you have probably considered physical to virtual migrations. If you are unfamiliar with this concept, to put it simply, it is the process of converting a server’s OS, programs, and data running on its own physical hardware to virtual instance hosted on a virtual platform. Microsoft Hyper-V provides the technology needed to virtualize one or many physical servers currently running in your environment. In this first of many Virtualization Blogs, I’d like to discuss a few different options when considering physical to virtual migrations.
Option 1 – Disk Imaging
A third party imaging utility such as Symantec Ghost would be used to take a Ghost image of a physical server. The Ghost image would then be deployed to a newly configured virtual machine created within Hyper-V. The problem associated with this option is dissimilar hardware, which is a common problem with all disk imaging. When hardware, such as disk controllers and processors, changes drastically between physical servers, the image is more likely to fail and not boot at all. So option one should only be used if you are an experienced IT support professional.
Option 2 – Hard disk conversion
The 2nd option to consider is to use a utility to convert your physical hard disks to VHD files. Sysinternals has a tool called Disk2vhd that will convert your physical hard disks to VHD files for use with Virtual PC or Hyper-V. This option is fairly straight forward. Once you create your VHD files, you simply import them into a new virtual machine.
Option 3 – System Center Virtual Machine Manager
The 3rd and most preferred option is to use Microsoft System Center Virtual Machine Manager. SCVMM has a built in option to convert a physical server to a virtual server, all with the click of a button. One of the greatest features of this option is that you can run a P2V routine while the physical server is still online.
If your business is interested in reducing your server footprint through virtualization or is interested in implementing virtualization technology, contact Trigon today at 1-888-494-TRIGON or by email at solutions@TrigonIT.com.
Posted by Andy Neumann on Wed, Jul 21, 2010
With all of the hullabaloo over the reported antennae issue with the iPhone 4, I thought that I would try and shift gears to a completely unrelated topic for discussion. However, at the prospect of the severity of the iPhone issue, I realize I may be barking up the wrong tree. I mean c’mon how can I even think that I would be able to capture your attention when Apple is throwing out terms like ‘ iPhone Death-Grip’ in reference to their product, even when the implication is bad, I don’t know if I stand a chance. Hmmmm – iPhone 4 up against IT Services hot topics - what the heck could I possibly blog about – let me just take a minute to compose my thoughts before I jot them down for the world to see.
I guess I should be happy that I have the opportunity to compose a document that is all mine to create, revise, pick apart and finally complete before I submit for all others to see. Alright , enough with the lame horse puckey and even worse a lame segue into my blog topic – what if I am not alone when I am writing my thoughts –what if I am being watched and don’t even know it?? Ah, the shoe drops.
I am talking about my PC activities being recorded by a Keylogger software application and monitored by someone else. This poses a moral and ethical dilemma on many levels. For the sake of this exercise, let’s entertain the notion of using a Technology Solution to address a Business Process issue. The argument can be made that unethical employee behavior and misuse of a company asset, i.e. your PC, would necessitate some other type of control to be implemented to help track employee activities, notate trends and substantiate the argument when corrective action is taken against said unethical employee. However, I challenge the argument for using Technology to address what is clearly not a technological short coming but rather a clear issue with employee behavior.
I cannot disagree to any extent that the technology solution shouldn’t be considered in a worst case scenario, but I can hold fast to the idea that trying to address the issue in a very indirect and ‘sneaky’ way is taking the path of least resistance. If the issue is an employee misusing company property or misrepresenting the time that they are being paid for, why would the choice be made to implement a technology solution to address the issue, rather than addressing the issue head on. A clearly documented Business Process presented to employees when they accept a position with your company, I feel, would serve the same purpose as trying to deal with a problem child on the back end through various sly and underhanded methods. If nothing else, addressing the problem head on would be less labor intensive and be less expensive. I haven’t even begun to delve in to the argument as to whether or not the Keylogger software implementation would need to be disclosed to the end user in order for it to be fully legit (ah ha a topic for my next blog!)
I suppose that for me to say that I recognize the value of a Technology Solution, such as a Keylogger Software application or Browser Monitoring Software application, would be speaking out of both sides of my mouth, but I am willing to roll the dice and take the chance. However, I do not think that technology should ever take the place of a well thought out, well implemented and well maintained Business Process. While there is a necessity for state of the art equipment and a sound IT foundation, your PC’s will not make or break your success in business, your employees on the other hand . . . .
Posted by Mark Sarro on Tue, Jul 20, 2010
Well, I have had the Apple iPad for a few months now. I initially waited and got the one with the 3G service from AT&T, and I am glad that I did. Slowly but surely, the iPad has replaced my need to use a laptop for internet browsing, checking email, and keeping up with the social web portals etc while I am at home. On the rare occasion where I need to write a lengthier email, I may still get on the PC to do so, but more and more that need is waning.
From an IT support and business perspective, I don’t see it replacing the laptop. It doesn’t have the tools to compete with a good work PC or laptop, but I am sure that as the next generations come out there will be more features available for it.
Here are the things I really like about it: A single click and it’s on; Done! No boot time or waiting for it to load, hit the button, slide to unlock and you are on! Internet browsing is easy! There was an instance where I did use it at work, while working on a client problem, to search for articles related to the issue. My laptop, at the time, was being used remotely by an assisting Microsoft engineer. The apps for it are decent, and I have come across a few that I really enjoy. Others, within a few days, I have removed from it altogether. Overall, the basic functionality and operation of it is solid!
Here are few things that I don’t like or wished that it could do: No built-in camera, for something that is being touted as a multi-media device etc… Where is the camera? I am sure the next version will have a webcam on it. I am a little disappointed by the stance that Apple took against Adobe Flash, but it looks like vendors and sites are slowly working their way around that. Multi-tasking doesn’t really exist on the iPad, unless you consider iTunes playing music while browsing the internet or checking email as multi-tasking. However, the new iOS for the iPad comes out this fall and that should take care of that issue like it did for the iPhone. Other than that, the iPad doesn’t really fit on the docking station if you have it in a case, the angle just doesn’t work and it’s not wide enough to allow it to seat properly.
Overall, I am very happy with it and I have no regrets in purchasing it! I look forward to new apps and features for it as time moves on.
